Senior Account Executive

The Senior Account Executive manages a portfolio of client accounts, serving as a trusted advisor and strategic partner. The role is responsible for delivering integrated marketing and advertising solutions, building strong client relationships, and providing forward-thinking recommendations that help clients grow their brands across traditional, digital, and emerging platforms. The role supports the growth of the Agency’s client base through the attraction and retention of clients.

Core Functions

• Manage multiple client accounts, building strong relationships and providing strategic day-to-day counsel.
• Develop a thorough understanding of clients’ businesses, industries, and objectives to deliver commercially sound recommendations.
• Interpret client briefs and provide clear strategic direction to creative, digital, media, and production teams.
• Manage multiple campaigns simultaneously, ensuring quality, budgets, and deadlines are achieved.
• Apply strong knowledge of digital marketing, social media, content, emerging technologies, and consumer trends to advise clients and identify new opportunities.
• Review creative work, media recommendations, and campaign strategies to ensure they align with client objectives and deliver measurable results.
• Monitor campaign performance, analyse insights, and recommend optimisations to maximise effectiveness.
• Think creatively and proactively, identifying opportunities to add value, solve problems, and grow client accounts.
• Prepare client correspondence, presentations, quotations, Purchase Orders, reports, and other account documentation.
• Coordinate client meetings, conference calls, and site visits, ensuring effective communication across all stakeholders.
• Open, manage, and maintain jobs within Silent Partner, ensuring accurate job administration, documentation, and financial tracking.
• Adhere to Company policies and procedures and perform other duties as required.

Qualifications and Experience Requirements

• Degree in Marketing, Business, Communications, Advertising, or a related field.
• Minimum of 5 years’ experience in advertising, marketing, communications, or a related industry, managing multiple client accounts.
• Strong strategic, creative, and commercial thinking with the ability to confidently advise clients.
• Excellent understanding of digital marketing, social media platforms, content strategy, campaign analytics, and emerging technologies, with the ability to translate digital trends into practical business solutions.
• Strong project management, organisational, and time management skills.
• Excellent presentation, communication, and relationship management skills.
• Proficient in Microsoft Office Suite and account management systems such as Silent Partner.
• Resourceful, forward-thinking, highly organised, and able to manage multiple priorities in a fast-paced environment while delivering exceptional client service.